Hands on Training - Salesforce Certification

The courses phase of any salesforce training implementation is the better opportunity to drive consumer adoption. To increases you're odds of success follow these training best practices:

1. Role Based Training - training should not be the same for those roles; it needs to be tailored to each and every role, and start with the managers; focus on showing them the worth of the tool and getting the info they are going to want from this; they don't need to find out how to convert a Lead to an Opportunity up to they need to know which reports will probably be most useful to them and how to perform them

2. Scenario Based Training - end users won't need to know *what* all of the screens and features do up to they need to understand *when* to make use of salesforce training; as opposed to describing each display, take a real life example and wander through it collectively; it ends upward almost being enterprise process training more than it is software training

3. Train as Teams - it is very important to have the manager in training using the end users (after making sure the managers see the value of salesforce online training, of course); with their particular manager present, the finish users know there is certainly management buy within and expectation, plus they are less likely to state or think "this can be a waste of my time; I'm not really doing this"

4. Train on Reside System - it's tempting to train on a dummy org along with fake Leads and Contacts along with other data, but then you must rely on users to consider what they've discovered and translate it to the real world; instead, have them do *real* use *real* data (e. gray., bring their stacks associated with business cards to be able to class and enter some real Prospects during training); like that, they have previously started using salesforce training if they finish a day of class; it's much simpler to *continue* employing a new tool as compared to *start* using it!.

5. Hands on Training - this one may be obvious but needs to be stated: most people don't learn by hearing an instructor or perhaps watching videos and also e-learning; they learn by doing; each student should have her own workstation or device and should practice every procedure taught in course

6. Reinforce Training over time - research shows that two weeks right after training, people generally retain 2-4% of what they learned... unless they've already been actually using exactly what they learned; one-and-done education strategy doesn't minimize it, because even your own quickest adopting end users probably will not really use evening educated in training through the first week following training; you must review and refresh after a week and again after a second week